Policies

Privacy Policy

Personal Information: During registration on this website, we may collect personal contact and/or transaction related information. We will not sell, share, or otherwise distribute this information to any third party without your consent and knowledge.

Cancellation and Rescheduling Policy

(For all lessons, not including City Sail)

1.  There will be a $25 fee for lesson rescheduling requests submitted 48 hours prior to the lesson time.

2.  Lessons rescheduled within 48 hours of the lesson time will incur a fee equal to the price of the lesson.

3.  Full refunds are only given in extreme cases on a case by case basis.

City Sail Cancellation and Rescheduling Policy

 1.  Rescheduling - A session may be rescheduled prior to 14 days before the start date of the session for a $25 fee per child per session.

2.  Cancellation - A session may be cancelled and full refund received prior to 30 days before the start date of the session.

Weather Policy

1.  Only HRCS can cancel a lesson for weather-related reasons. 

2.  If a lesson is cancelled, HRCS will contact the participants using phone/email in order to notify them and reschedule the lesson.

3.  Lessons are cancelled if the conditions are deemed unsafe by HRCS.  Examples of these conditions are lightning/thunder and winds gusting above 25 knots.  Rain, cloudiness, and uncomfortable temperatures do not constitute unsafe conditions unless deemed so by an HRCS representative - Dress appropriately!